“GoodMarket makes grocery shopping a breeze by allowing our busy consumers to order items and schedule delivery through an efficient, modern mobile app.”

While my previous UX course was a great introduction to the stages of UX in a workflow, I wanted to further study usability principles, heuristics, interaction patterns and learn more in-depth user research strategies to better influence my design decisions at JobAdder. I decided to take a 4-week intensive class from DesignLab to accomplish just that.

Because of the professional mentorship provided throughout the duration of the course, I learned how to thoroughly research, examine and implement simple solutions to complex product usability issues via a mock grocery app project. I was able to use this knowledge at JobAdder to champion more UX-focused strategies, streamline previously unintuitive interfaces and help my team gain a deeper understanding of our users’ unique and individual journeys through our product.